# Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the Deck & Dagger website and your purchase of products from us. Please read them carefully before placing an order. By using our website, you agree to be bound by these Terms.

2. Company Information

Deck & Dagger is a trading business registered in the United Kingdom. Our trading address is:

Deck & Dagger,
4 Palmer Street,
Frome,
Somerset,
BA11 1DS

For all enquiries, please contact us at hello@deckanddagger.co.uk

3. Eligibility

By placing an order, you confirm that you are at least 18 years of age or have appropriate parental/guardian consent.

4. Orders and Contract Formation

All orders are subject to acceptance and availability.

A contract between you and Deck & Dagger is formed only when we dispatch the goods you have ordered. Order confirmation emails are acknowledgements, not acceptance.

We reserve the right to cancel or refuse any order for reasonable grounds, including pricing errors, stock unavailability, or suspected fraud.

5. Pricing and Payment

All prices are shown in GBP (£) and include VAT where applicable.

Payment must be made in full at the time of ordering.

We accept the payment methods displayed at checkout.

If a pricing error is identified, we are under no obligation to supply goods at the incorrect price.

6. Delivery

Delivery options, timescales, and charges are outlined on our Shipping Policy page.

Delivery times are estimates only. We are not liable for delays caused by third-party couriers or events beyond our reasonable control.

Risk of loss and ownership of products pass to you once the goods are delivered.

7. Returns and Refunds

You have a legal right to cancel your order within 14 days of receiving it, in accordance with the Consumer Contracts Regulations 2013.

Returned goods must be unused, sealed, and in resaleable condition.

To arrange a return, contact returns@deckanddagger.co.uk

Refunds will be issued to the original payment method once goods have been received and inspected.

Full details can be found in our Returns Policy.

8. Faulty or Damaged Goods

If you receive faulty, damaged, or incorrect goods, please notify us promptly.

We will provide a repair, replacement, or refund as required by law.

Your statutory rights are not affected.

9. Intellectual Property

All content on our website, including text, images, graphics, logos, and designs, is owned by Deck & Dagger or our licensors.

You may not copy, reproduce, distribute, or exploit any material without our prior written consent.

10. Website Use

You agree not to misuse our website or attempt to interfere with its operation.

We may suspend or restrict access if we reasonably believe these Terms have been breached.

11. Liability

We are not liable for any indirect, incidental, or consequential loss arising out of the use of our website or products.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under UK law.

12. Data Protection

We handle your personal data in accordance with UK data protection legislation.

Please refer to our Privacy Policy for details on how your data is collected, stored, and used.

13. Third-Party Links

Our website may contain links to external websites. These are provided for convenience only. We have no control over and accept no responsibility for their content or practices.

14. Events Outside Our Control

We are not responsible for any failure or delay caused by circumstances beyond our reasonable control, including strikes, natural disasters, courier delays, or IT failures.

15. Amendments to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our website after changes are published constitutes acceptance.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.